Frequently Asked Questions
Everything you need to know about grooming, shipping, and the Viking lifestyle.
How long does shipping take and do you ship internationally?
We ship our premium beard products worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Are your beard oils and balms made from natural ingredients?
Yes, all our products are crafted with high-quality, 100% natural carrier oils and essential oils. We avoid harsh chemicals, parabens, and sulfates to ensure your beard and skin stay healthy and irritation-free.
What is your return policy if I am not satisfied?
We offer a 30-day 'Viking Honor' money-back guarantee. If you are not completely satisfied with your purchase, contact our support team to initiate a return or exchange for a different scent or product.
How do I choose the right scent for my beard?
We offer a variety of signature scents ranging from woodsy and smoky to fresh and citrusy. Check our 'Scent Profile' guide on each product page to find the one that best matches your personal style.
How do I track my order once it has been placed?
Once your order has been dispatched, you will receive an email with a unique tracking number and a link to our tracking portal where you can monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For those who prefer to buy now and pay later, we also offer Klarna and Sezzle.